You’ve heard me talk about Over-the-Top Customer Service. See it in action in this article from Mental Floss.

http://mentalfloss.com/article/30198/11-best-customer-service-stories-ever

-Phil Wrzesinski
www.PhilsForum.com

PS Bring a tissue. A couple are real heart-string tuggers.

PPS If you aren’t willing to bend over backwards like these companies did, don’t go complaining that no one ever brags about your “great” customer service, because it isn’t all that good.