Home » Phil’s Retail Blog

Welcome to the Blog!

You don’t have to be an independent retailer to find value in these posts (but it helps).

This blog is for you. If there are any topics or questions you want addressed, let me know and I’ll cover them.

The Ad Everyone is Talking About

November 19, 2018

By now you’ve probably already seen this ad. You may love it. You may hate it. You may wonder what all the hype is about. You may wonder who the heck is John Lewis and why should you care? Since it is getting all the hype (and it made me… Read more

When You Need to Change Things Around

November 16, 2018

We had two warehouses in our store. We called them “Warehouse #3” and “Warehouse #5” Yeah, I know. Those names actually made sense based on our phone paging system. The first warehouse was button number 3 on our phone system. The second warehouse – created when the store expanded in… Read more

Change or Stay the Course?

November 12, 2018

I read a quote the other day and it has stuck with me. I’ve been trying to figure out how to work it into a worthwhile post. The quote is from author William R. Inge. He says … “There are two kinds of fools. One says, ‘This is old, therefore… Read more

Two Books Every Manager of People Should Read

November 9, 2018

I had a gal on my staff a few years ago who was a hugger. She hugged me when I hired her. She hugged me when I changed her position from seasonal to permanent. She hugged me when I encouraged her to pursue her dream job. She hugged me when… Read more

Make Change with a Purpose

November 8, 2018

While I know I should probably avoid the drive-thru restaurants, I don’t. I go even though I don’t particularly like the drive-thrus. It isn’t the food. It is the experience, or more accurately the final moments of the experience. Two things happen far too often at the end of a… Read more

Giving Your Staff a Purpose

November 7, 2018

I’ve told you the story about the Simon Game that happened on Christmas Eve in 1980. I was only fourteen years old and it was a life-changer. I haven’t told you what happened exactly two years later. There was a guy, probably late 20’s, in his Carhart overalls staring at… Read more

Small Business Academy Homework Part 2

November 6, 2018

I am taking a class to work on my business. It is a class for startups, primarily, but the exercises will not only help me with my business as a speaker, writer, and business coach, they will help me help you become a better business. My instructor, Frances Schagen, has… Read more

Change Prices, Make Money

November 5, 2018

I have an unhealthy habit. I drink Diet Mountain Dew all day. I call it my “green tea” to make it sound healthier, but logically I know it isn’t the best drink for me. Especially not two or three—okay, who am I kidding—five or six times a day. Because of… Read more