My New Year’s Resolution is to get back to posting blogs regularly. Now with a Christmas Season under my belt in my new role, I have a little better handle on the time requirements of this job and should be able to fit some more writing into it.
Here is the resolution I want you to adopt …
Hire for Traits, Train for Skills.
Having hired hundreds of retail employees over the years, I have learned four truths:
- Your business will only be as good as the staff you have running and working in it.
- People do not change from their true character. They may hide it for a while, but it always shows itself.
- You can never do enough training.
- A team that shares your Core Values will work harder and be more loyal than a team that doesn’t.
If you’re really good at what you do, hire the right kind of people and teach them what you know. If you’re not that good, hire the right kind of people and then go learn what to teach them. You’ll be surprised how fast you become “really good at what you do” when you have to teach it to others.
Happy New Year!
PS In case you haven’t figured it out, this blog and website are all about helping you be “really good at what you do.” Check out the Free Resources. They will shorten your learning curve by decades.