I posted my top ten most viewed posts in 2012.

In all fairness and just for fun, here are the bottom ten – the ten least viewed posts (although I like to think they were just missed.)

Read on if you dare…

10. From the Mouth of Babes – Two great lessons on Customer Service I learned on a field trip with a bus full of fifth graders.

9. Don’t Marry Your Inventory – Some of the best advice ever on how to manage your inventory better and make it work harder for you.

8. Thoughts From a Wedding – Four really simple but important ideas I got from a wedding I attended.

7. Politics and a Plan – How to be prepared for the unexpected and not have to play the blame game.

6. Stay Above the Fray – Why negative advertising is so powerful in politics and so dangerous in retail

5. Make it More Fun – An NRF study said 78% of consumers would shop somewhere else if they thought it was more fun. Here are ways to make your business more fun.

4. Thanks! It Works! – The power of saying “Thank You!” and how those two simple words can make a huge difference for your business.

3. Tell Me a Story – Emotions move the needle far better than data. Stories are powerful. Are you telling yours?

2. Measuring People – Three different ways to “measure” your staff to make sure you are getting the most out of the investment you put into them,

1. What Do They Know? – One simple thing you can do to become more knowledgeable about the products you sell.

-Phil Wrzesinski
www.PhilsForum.com