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Welcome to the Blog! You don’t have to be an independent retailer to find value in these posts (but it helps).

This blog is for you. If there are any topics or questions you want addressed, let me know and I’ll cover them.

Phil's Retail Blog
I write this retail blog for you. Send me your questions and I’ll answer them here.

Two Lessons From Selling a House

January 12, 2018

I’m typing this while surrounded by boxes, some full, some waiting to be filled. I’ve told you many times I’m not the most organized guy. I fear that most of the contents of my home office are just going to get dumped into whatever open containers are left, to be… Read more

Are You a Top Down or Bottom Up Company?

January 8, 2018

I once won five pounds of bacon. It was a naming contest. First prize was an Apple iPad. Second prize was five pounds of bacon. Since I primarily use my iPad as an expensive alarm clock and to play FreeCell, this was one contest I was happy to take second… Read more

Manager Do’s and Don’t’s

January 5, 2018

I’ve been blessed to have several employees tell me I was their favorite manager/employer. As much as I would like to take credit for being awesome, I can’t say how much of that was because of me or because of the extremely low bar set by their other employers. The… Read more

Giving Back Good People

January 4, 2018

Whether you agree with yesterday’s post about giving good people back to society or not, you will likely agree with this statement … You want the best staff your payroll and training budget will allow. (Surprisingly, many chain retailers at the mall don’t act like they agree with that statement.… Read more

What are You Prepping Your Staff For?

January 3, 2018

The biggest thing I miss not running Toy House is my staff. I miss the daily interactions. I miss the camaraderie. I miss the laughter and jokes. I miss the smile stories we shared at the beginning of each staff meeting. I miss the “Aha” moments during those staff meetings… Read more

Few Things Go As Planned

January 2, 2018

Back in the early 1990’s I ran a wilderness trip program out at YMCA Storer Camps. I had a team of trip leaders who would plot out backpacking, biking, rock climbing, and canoeing trips around the Midwest and Ontario. One of the planning stages for the trip leaders was to… Read more

Winner, Winner, Chicken Dinner Part 2

December 21, 2017

I was on the train that ran from the Rental Car Center near the Atlanta Hartsfield-Jackson Airport to the main terminal. It was about a two-mile trip on the rail over the highways to the airport. One hundred feet from the terminal our train stopped. A voice came on apologizing… Read more

A Little Forethought Keeps Little Things Little

December 15, 2017

When I was a kid, I loved riddles. I especially loved the gotcha riddles where if you didn’t pay attention to everything you were sure to get it wrong. One of my early favorites was, “What weighs more? A pound of feathers or a pound of gold?” Once I learned… Read more